Last updated: May 15, 2026

Welcome to IONSHAPE. Protecting your personal information is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

1. General Information

This Privacy Policy applies to the IONSHAPE e-commerce website.

Website Owner: IONSHAPE
Website: https://ionshape.co
Contact Email: contact@ionshape.co
Business Address: 1450 Market Street, Suite 420, San Diego, CA 92101, USA

IONSHAPE is responsible for the processing of your personal data.

2. Personal Data We Collect

When you use our website, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (securely processed by third-party payment providers)
• Order history
• IP address and browsing data
• Customer support communications

Some data is collected automatically through cookies and similar technologies.

3. How We Use Your Data

We use your personal data to:

• Process and ship orders
• Manage payments and prevent fraud
• Provide customer support
• Send order confirmations and updates
• Improve our website and user experience
• Send marketing emails and newsletters (only with your consent)
• Comply with legal obligations

4. Legal Basis for Processing

In accordance with applicable privacy laws including the GDPR where relevant, IONSHAPE processes personal data based on:

• Performance of a contract
• Legal obligations
• Your consent
• Legitimate business interests such as fraud prevention and website improvement

5. Sharing of Personal Data

We may share your information with trusted third parties when necessary for:

• Payment processing
• Shipping and delivery
• Website hosting
• Analytics and marketing tools
• Customer support services

We never sell your personal data to third parties.

6. Secure Payments

All payments made on our website are processed through secure payment providers that comply with industry security standards.

IONSHAPE does not store your full payment card information.

7. Cookies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze website traffic and performance
• Personalize your shopping experience
• Deliver relevant advertising

You may disable cookies through your browser settings at any time.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including:

• Order and accounting records: up to 10 years where legally required
• Marketing data: until you withdraw consent
• Browsing data: according to applicable legal requirements

9. Your Rights

Depending on your location and applicable laws, you may have the following rights:

• Right to access your data
• Right to correct inaccurate information
• Right to request deletion
• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to withdraw consent at any time

To exercise your rights, contact us at:
contact@ionshape.co

You may also file a complaint with your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss
• Disclosure
• Alteration
• Destruction

11. Third-Party Services

Our website may use third-party services including:

• Shopify
• Stripe
• PayPal
• Google Analytics
• Meta Pixel
• Klaviyo

These services may collect data in accordance with their own privacy policies.

12. International Transfers

Your information may be transferred and processed outside your country of residence, including in the United States.

We take appropriate safeguards to ensure your data remains protected.

13. Changes to This Privacy Policy

IONSHAPE reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting on this page.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:

📧 contact@ionshape.co
📍 1450 Market Street, Suite 420, San Diego, CA 92101, USA

Thank you for trusting IONSHAPE.